Privacy Policy

Last Updated: 07 October 2023

At ("we," "us," "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website and services. By accessing or using, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We gather certain types of information from our users, a process which we want to explain in detail. The information we collect can be categorized into several types of personal data. This includes, but is not limited to, the users' name and email address. If applicable, we may also collect payment information. Furthermore, any articles provided to train the chatbot are also part of the information that we gather. These pieces of information are collected primarily through registration forms and our chatbot dashboard.

2. How We Use Your Information

As for how we utilize your information, we engage in the collection and processing of your personal data with specific aims in mind. Firstly, we use this information to provide and enhance our services. Secondly, we focus on improving our website's functionality and overall user experience. These are the main purposes for which were gather your personal data.

3. Sharing of Information

We do not share personal or non-personal information with third parties in any way.

4. Data Security

We take reasonable measures to protect the personal and non-personal information we collect from users of the Website. However, no data transmission over the internet or storage of data on servers can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of your personal information, and you provide it to us at your own risk.

5. Data Retention

We retain user data as long as users do not delete it from our systems.

6. Cookies and Tracking Technologies

We use strictly necessary cookies for security and authentication (CSRF and session token) on this website. These cookies are essential for the website to function properly and cannot be turned off in our systems.